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Noticeboard

Welcome to St Nicholas Group Practice

St Nicholas Group Practice would like to welcome you through this window in to our surgery. We strive to offer a high standard of care to all of our patients with professionalism. This website aims to provide up to date information relating to our practice and helps us to help you with the provision of health care information.

Please help us to improve our online services & further develop the website by providing feedback to us, or please help us to develop the practice by getting involved through our patient reference group. Thank-you for using our services.

Please note the surgery will be closed Christmas day, Boxing Day and New Year's Day.  We will be closing at 4.00pm on Wednesday 24.12.2014 and Wednesday 31.12.2014.  Thankyou.  Merry Christmas and a Happy New Year from all of the staff.

 

Appointments

pen_on_diaryYou can see the Doctor of your choice by making an appointment by telephone (01282 644222), by clicking on the link above or by calling in.

We may not be able to offer a routine appointment on the same day, but we will try to be as accommodating as possible. It may be necessary to question you if you require an emergency appointment, to gauge conditions needing urgent attention but you will be seen within 48 hours.

Appointments are for 10 minutes. If you feel you require more time, please advise the receptionist when booking your appointment.

You can book an appointment on-line to see the Doctor by contacting the surgery for a password, that will be contained in a letter

If you have registered with the surgery to book on-line appointments click the link above

We are unable to offer nurse appointments on-line due to the information that is required prior to booking, the receptionist has to make the appointment with the appropriate nurse and length of time required for that appointment.

Persons arriving more than 10 minutes late will be asked to re-book their appointment in order not to inconvenience other patients.

3 consecutive failures to attend appointments will result in removal from the practice list.

If you are unable to attend please cancel your appointment, this will then ensure that no appointments are wasted and we can continue to be as flexible as possible with those patients who need to see a Doctor as soon as possible.

Please remember it is one patient per appointment.

If you are unable to keep you appointment please let us know as soon as possible cancellations

Those patients who continually fail to attend will be removed from the practice register after three consecutive failures to attend without cancellation, or if your record shows a poor consecutive history of non

Emergency Appointments

Patients will be seen on the same day, but not necessarily by your usual Doctor. Please tell the receptionist if you feel your problem is an emergency. Sick children and elderly patients will always be seen on the same day. please try to bring patients to the surgery it is quicker than requesting a home visit.

Telephone Consultations

You may telephone for advice during reception opening times. You will be able to speak directly to a Doctor if required, during the following times 11:00 - 11:30 and 18:00 - 18:30. If a Doctor is not available we will advise a suitable time to ring back, or we will contact you.

 
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